Terms of Service

Last updated: August 2025

1. Agreement to Terms

By accessing and using Phone Wearhouse' website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use of Website

You may use our website for lawful purposes only. You agree not to use the website:

  • In any way that violates any applicable federal, state, local, or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation
  • To impersonate or attempt to impersonate Phone Wearhouse, a Phone Wearhouse employee, another user, or any other person or entity
  • In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website

3. Product Information and Pricing

We strive to provide accurate product descriptions and pricing information for our phone cases. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. We reserve the right to:

  • Correct any errors, inaccuracies, or omissions
  • Change or update information at any time without prior notice
  • Limit the quantities of any products or services that we offer
  • Refuse any order you place with us

4. Custom Designs and Intellectual Property

Your Designs

When you upload custom designs or create personalized phone cases, you retain ownership of your original content. By submitting designs to Phone Wearhouse, you grant us a limited license to use your content solely for the purpose of producing and delivering your order.

Design Guidelines

You warrant that any designs you submit:

  • Are your original work or you have permission to use them
  • Do not infringe on any third-party intellectual property rights
  • Do not contain offensive, defamatory, or illegal content
  • Comply with all applicable laws and regulations

We reserve the right to refuse any design that violates these guidelines.

5. Orders and Payment

Order Acceptance

All orders are subject to acceptance and availability. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

Payment Terms

Payment must be received by us prior to acceptance of an order. We accept major credit cards, debit cards, and other payment methods as displayed on our website through our secure payment processor, Stripe. You agree to provide current, complete, and accurate purchase and account information for all purchases.

6. Shipping and Delivery

Shipping and delivery terms are provided at checkout and in our Shipping Information page. Risk of loss and title for items purchased pass to you upon delivery to the carrier. We are not responsible for delays caused by the carrier or circumstances beyond our control.

Custom phone cases typically require 3-5 business days for production before shipping.

7. Returns and Refunds

Our return and refund policy is detailed on our Return Policy page. By making a purchase, you agree to the terms of our return policy. Please note that custom-designed phone cases may have different return restrictions.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, phone case designs, and software, is the property of Phone Wearhouse or its content suppliers and is protected by United States and international copyright laws.

The Phone Wearhouse name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Phone Wearhouse. You must not use such marks without our prior written permission.

9. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

10. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

11. Product Warranty and Limitation of Liability

Limited Warranty

Phone Wearhouse warrants that our phone cases will be free from defects in materials and workmanship for a period of 90 days from the date of purchase. This warranty does not cover normal wear and tear, damage from misuse, or custom designs.

Limitation of Liability

In no event shall Phone Wearhouse, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the website or services.

12. Indemnification

You agree to defend, indemnify, and hold harmless Phone Wearhouse and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) resulting from your use of the website or violation of these Terms.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. Your continued use of the website following the posting of revised Terms means that you accept and agree to the changes.

14. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Phone Wearhouse
Email: legal@phonewarehouse.com
Support: support@phonewarehouse.com
Business Hours: Monday - Friday, 9AM - 6PM EST

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